Privacy Policy

Last Updated: April 9, 2024

This Privacy Policy describes how Community Insurance Group LLC ("Community Insurance Group LLC," "we," "us," or "our") collects, uses, and shares personal information when you interact with our services, including our website https://medicareagency.net/ and our SMS marketing program.

Information We Collect

We collect the following personal information directly from you when you use our services:

• Name: Collected when you fill out forms on our website or sign up for our SMS program.
• Email Address: Collected when you fill out forms on our website or sign up for our SMS program.
• Phone Number: Collected when you sign up for our SMS program to receive transactional and/or marketing messages.

We also collect certain information automatically when you visit our website, including:

• Cookies: We use cookies for general attribution purposes, which helps us understand how users find and interact with our website.

How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services and Information You Request:
  • Transactional SMS Messages: If you have opted in to receive transactional messages, we will use your phone number to send you messages related to your account, orders, or services you have requested, including appointment reminders.
• To Communicate with You:
  • We may use your name, email address, and phone number to respond to your inquiries and provide customer support.
  • We may use your phone number for customer service follow-ups related to your inquiries or the services you have requested.
• For Marketing and Promotional Purposes (with your consent):
  • Marketing SMS Messages: If you have opted in to receive marketing and promotional messages, we will use your phone number to send you information about special offers, discounts, new product updates, and other marketing content.
• To Improve Our Website and Services:
  • We use cookies to analyze website traffic and user behavior to improve our website's functionality and user experience.

Sharing Your Information

We do not share your personal information with third-party service providers for the purpose of sending SMS messages or for marketing purposes.

Data Retention

We retain the personal information we collect, including phone numbers, indefinitely for business and operational purposes, including ongoing communication and record-keeping.

Your Choices and Rights

• SMS Opt-Out: You can opt-out of receiving SMS messages at any time by replying STOP to any message you receive. You can also reply HELP for assistance.
• Cookies: Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse all or some browser cookies and to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Security

We take reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.